Happy You, Happy Me 👨🏻‍🦰👩🏻‍🦰

Hello readers!

Remember the JaGaApp community webinars back in July? We had huge successes thanks to the overwhelming responses from you guys. In this issue, we will be sharing with you the webinars’ recordings so you can continue learning to use JaGaApp better at your own convenience!

But before we begin, let us share with you a thing or two on 2 of our webinar speakers: John and Shi Qi. We thought it would be interesting for you to get to know more about behind the scenes of organizing the webinars and JaGaApp!


JaGaApp Community Webinars

We asked John and Shi Qi a few interesting questions such as what would they like to say about organizing the webinars, to our users, and becoming a speaker.

Read on to understand more about the people behind your trusted community app 😉

John is a Business Development Manager while Shi Qi is a Senior Executive in the Strategy Department.

If you had to summarize your experience organizing/running the webinar sessions in 1 word, what would it be, and why?


As a salesperson for the company, I have the duty to share the importance of JaGaApp to our users. Not only that, I have always personally enjoyed the process of sharing the benefits and convenience that JaGaApp brings to our end users.

So, it was really enjoyable being a speaker for the webinar sessions to share these information and help our users understand more about JaGaApp.


As I am part of the Strategy team,  I rarely get the chance to get in touch with JaGaApp users.

I have always wanted to share more tips with the residents, management, and committees on how to use JaGaApp. Probably because I’m a user myself, I want to share with the public how JaGaApp can make our life easier, convenient, and more secure – just like how it did for me! 😊

Tell us about one memorable part of your experience in organizing/running the webinar?

Previously before the pandemic, we used to do “Clinic Sessions” for our end users, with 3 to 4 colleagues stationed at the community to assist other users. It is similar to a workshop where we teach and guide our users on every feature like how we did it in the webinar.

While conducting/running the webinar, it reminded me of how fun and joyous we’ve had previously when we were conducting clinic sessions for our end users before the pandemic.

Teamwork plays an important role in making it happen. Thanks to my colleagues (a.k.a JaGaBuddy) for taking turns to be the presenter and moderator of the webinars, even when most of our webinars are on Saturday or after working hours (most of our users might only be available after working hours).

It was truly glad to see that all of us are working towards the same goal as a team, making it a success.

What does JaGaApp mean to you (aside from it being a company you’re a part of)?

To me, JaGaApp enhances security, communication, and convenience in any neighbourhood. It connects people in the community (residents, guards, and management) together so they can communicate with each other easily.

I know of many incidents where our EA function has saved many of our users from unforeseen problems and accidents and gave them the help they need in time. Didn’t expect to save lives in this company but it feels good and proud to know that our product helped people in many ways.

JaGaApp to me is a key tool connecting the people within the community with technology.

Before joining JaGaApp, I was already a JaGaApp user. Back then, my family and I were excited that our condo is finally adopting JaGaApp since we had prior experience using the Visitor QR Code to visit our relatives’ places.

I think it was also since then JaGaApp actually piqued my interest. It’s also one of the reasons I joined the company, as I wanted to help bring JaGaApp to more neighbourhoods and help them realise a better living with JaGaApp, just like I am having now.

If you missed out on our previous webinars, or you would like to re-visit the webinars for learning purposes, click on the sessions below to access the recordings:

While you are at it, don’t forget to subscribe to our YouTube channel for more educational content regarding JaGaApp and other products in the future!


Fresh Groceries Daily 🥖🍎🥦

The current pandemic situation and MCO have made usual grocery shopping difficult, and many are looking to shop groceries online to fulfill their needs and remain safe.

Fortunately for JaGaApp users, we’ve partnered with possibly one of the best online shopping platforms for groceries, HappyFresh, to deliver fresh groceries to your doorstep with minimal hassle.

Order from their website (www.happyfresh.my) or preferably via app (HappyFresh – Grocery Delivery), and they will have trained personal shoppers to help you with getting the freshest materials from various supermarkets and specialty stores such as Lotus’s (formerly known as Tesco), AEON, and Watsons.

One of our JaGaCrew, Jia Han had and is still using HappyFresh to restock his grocery supplies for himself and his family. Let’s see his review and experience on using HappyFresh below:

HappyFresh has been my go-to place to shop for groceries (even before they became JaGaApp’s partner) since MCO started. I’ve tried other grocery platforms but they didn’t quite provide the kind of mobile shopping experience that I was expecting.

HappyFresh was different – they made my grocery shopping seamless and fun in a lot of ways, as:
  • I could select between multiple grocery vendors (Lotus’s, AEON, etc)
  • My personal HappyFresh shopper actually contacts me on the spot if they found a better alternative to my order. Almost feels like I have a Personal Assistant.
Also, if I wanted to buy from another grocery provider like Lotus’s, but selected items from AEON to buy from, HappyFresh allows you to move your shopping cart and keeps the items that are available in Lotus’s too. A really neat feature in my opinion.

If you wish to get the same seamless grocery shopping experience as Jia Han, do give HappyFresh a try today with the promo code “JOMJAGA“, and you can get free delivery on your grocery purchases (min. amount RM120)!

HappyFresh JaGaApp Promo

Terms & Conditions:

  • Valid until 31st October 2021, 11:59p.m only.
  • Voucher is applicable for HappyFresh new and existing users only.
  • A minimum purchase of RM120 in a single receipt is required to be entitled to the Free Delivery.
  • Voucher is valid on HappyFresh’s mobile application (iOS & Android) only.
  • Limited to ONE usage per customer & valid for ONE overall purchase only.
  • Offer applicable at all stores on HappyFresh within Klang Valley, Penang, Johor Bahru and Melaka except Teluk Bahang, Seberang Perai, Penang Hill, Balik Pulau, Sg. Tiram, Pulai, Jelutong, Senai, Tanjung Kupang and Singapore. The availability of supermarket partners may vary depending on your exact location.
  • Voucher code MUST be keyed in upon checkout. Failure to do so will not be entertained.
  • Requests to apply voucher code after order confirmation will not be entertained.
  • Multiple usages of app vouchers across multiple transactions and/or elements of fraud will lead to the cancellation of the order.
  • This promotion excludes ALL HappyCorporate customers.
  • Delivery only. No pick-up options are available.
  • The discounted amount is based on the total price of delivered items (i.e. not inclusive of prices of out-of-stock and/or rejected items).
  • Changes in order details including but not limited to payment method, cancellation of order and changes in delivery time slot will deem the promo code as invalid.
  • HappyFresh reserves the right to change, modify, add, or remove portions of these Terms and Conditions of use at any time without notice.

Ending Note

At JaGaApp, we continuously bring incredible value to our users, be it directly from JaGaApp or from our partners and deals. 

We hope you enjoyed reading this issue and stay with us for even greater content to come. 

See you in the next issue!


We will be extremely grateful if you could refer to your family and friends about this newsletter! Of course, we will reward you with our exclusive no-money-can-buy JaGa merch like mask keepers, canvas bags and more! Yes, you read that right! Hit the share button now and help us grow 🥰

Note: Due to MCO, there will be a delay in the delivery of merchandise, but rest assured that they will be delivered to you as long as you are eligible and information provided is accurate. If you need any clarifications, please don’t hesitate to contact us!

Follow us on our social media 👇🏻, especially our TikTok account to know more about our JaGaCrew.

Together let’s make our community better 💕.

And before you go, let us know if you enjoyed reading our newsletter.

We would love to hear from YOU and what you want to read and us to talk about in our next JaGaCorner post!

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