3 Things To Know About Strata Living 🏬

With all of us back to the office for work, our Sales and Operations teams are slowly transitioning into face-to-face meetings.

Our founder David was no exception too! Recently, he got invited to speak with Sean Tan (@iherng), a social media influencer focused on property reviews and real estate-related content.

Half of us in the company are fans of Sean, and we were really excited when we got to know about this video! David recently tasked the fans with a challenge to summarise the hour-long interview as part of an internal learning exercise, and we thought it would be a waste if we did not share these learnings with you.

Paying homage to “Sean’s take 3-on-3”, here are the 3 key takeaways that we’ve got from the interview.

Note: Everything below is a reiterated version of Sean and David’s conversation, and has been vetted by both of them for clarity and accuracy. It should not be construed as facts nor advice.


Takeaway #1: Strata Living Will Be The Future

Sean is of the opinion that strata-titled properties may be more valuable than individual-titled properties in the future. This is because individual-titled properties can be subjected to a lot of restrictions. For instance, collection of funds can’t be mandated, and the building of guardhouses are subjected to municipal council’s approval for individual-titled neighbourhoods.

Additionally, first-time home-owners on average lack the common knowledge to go about home repairs, legal matters, and maintenance. Stratified properties provide that peace of mind to the residents in knowing that there is a professional management body 🖋️ and a dedicated security team 🛡️ that will look after these building demands.

Takeaway #2: The Importance Of Property Maintenance

Citing David, buying a property is very synonymous to marriage 👩‍❤️‍👨Just like marriage and relationships, your property requires routined servicing and maintenance to ensure that it lasts in perpetuity. 

This is even more relevant in a strata setting, where there are common facilities shared with others. Thus, it is very important to ensure that:
1️⃣ Facilities and amenities are regularly maintained/upgraded
2️⃣ You do your part in paying your maintenance/security fees on time!

But your role does not end with paying maintenance fees on time! You also have the right to make sure the money 💲💲 is well spent by the JMB (Joint Management Body) or RA (Resident Association) of your community. 

And that brings us to the next takeaway:

Takeaway #3: Communication Is The Major Concern

JaGaSolution has expanded its reach to over 500 neighbourhoods, and even till now we still see communication gaps between the residents, management, guards, and even visitors. 

Most residents are disengaged on updates and announcements from their JMBs and RA’s. In some cases, even the JMB/RA themselves can be uninformed on the right standards on property maintenance and upkeep. This leads to a lot of misunderstandings on the committee’s decisions for the neighbourhood, and in turn a lot of dissatisfaction from every party. 😢

This was also why our solutions are designed to be bridges for these gaps, enabling the user (aka you!) to leverage on our platform to keep yourself *and* the other parties educated on your community’s SOP, as well as important decisions made with regards to the community. 😎

In A Nutshell

To sum up, here are 3 things we think you could start acting on right away:

1. Attend your community’s AGM/EGM whenever possible.
2. If you haven’t, read through your community’s house rules to understand your rights as a homeowner.
3. Keep yourself regularly updated on your community through JaGaApp!

Of course, you should definitely check out the full interview (highly recommended) here to see:

* How many times Sean lost his driving license 🤣
* David’s unbelievable first property purchase experience 😱 
* How the JaGaCrew wanted to start a “Chairman Club” for all of our neighbourhoods 🍷

Ending Note

We hope you like this edition! If you found this piece to be of value, you could check out Sean’s YouTube channel, as he regularly does extensive property reviews and videos related to real estate and property management.

And to those who are celebrating:

Happy Deepavali in advance from all of us at JaGaApp! The Festival of Lights shall illuminate your life and bless you & your loved ones with health, peace, and prosperity.

See you in the next issue!


We will be extremely grateful if you could refer to your family and friends about this newsletter! Of course, we will reward you with our exclusive no-money-can-buy JaGa merch like mask keepers, canvas bags and more! Yes, you read that right! Hit the share button now and help us grow 🥰

Note: Due to MCO, there will be a delay in the delivery of merchandise, but rest assured that they will be delivered to you as long as you are eligible and information provided is accurate. If you need any clarifications, please don’t hesitate to contact us!

Follow us on our social media 👇🏻, especially our TikTok account to know more about our JaGaCrew.

Together let’s make our community better 💕.


You get freebies, he gets freebies, everybody gets freebies! We work closely with interesting partners to make community living better, and more convenient! In this issue, expand your fashion journey with ZALORA for the widest selection of fashion apparel you can possibly find.

Use code JAGASALE21 to get 27% off with min spend RM180
*Valid from 1st – 15th November 2021
*Valid for items sold by ZALORA, T&Cs apply

*Valid for new ZALORA customers, for a single usage only

As for groceries, fresh produce, and household items – Tesco Online got you covered! Order from their website, mobile app – Tesco Online Malaysia, or from JaGaApp directly!

You can earn Clubcard points ordering online too, just like the same way as in-store.

Use code JAGARM10 to get RM10 off with min spend RM150
*The eCoupon code (“JAGARM10”) can only be used at Tesco Online website or Tesco Online Malaysia app and will entitle the customer to a RM10 discount off a minimum RM150 purchase in a single transaction.
*Validity period of the eCoupon to be utilized at Tesco Online is from 11 Oct 2021 to 20 Nov 2021 and valid for deliveries from 12 Oct to 20 Nov 2021.
*eCoupon code is only valid for all registered Tesco Online customers (Limited to 3000 redemptions on first come first serve basis).
*Each customer can only redeem this coupon once (1).
*Tesco Online delivery is valid only for selected locations within Klang Valley area, Ipoh, Melaka, Penang & Johor Bharu.

View the full T&C here.

For everything else, head over to Shopee’s 11.11 sales for the best deals in town!

For New Shopee Users:
Use code SHPSTB4 to get RM20 off with a min. spend RM23*
*Promo code is only valid on 11th November 2021

For Existing Shopee Users:
Use code JA11P2 to get 15% Coins Cashback min spend RM60 capped at 900 coins*
*Promo code is only valid on 11th November 2021

And before you go, let us know if you enjoyed reading our newsletter.

We would love to hear from YOU and what you want to read and us to talk about in our next JaGaCorner post!

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