Previously before the pandemic, we used to do “Clinic Sessions” for our end users, with 3 to 4 colleagues stationed at the community to assist other users. It is similar to a workshop where we teach and guide our users on every feature like how we did it in the webinar.
While conducting/running the webinar, it reminded me of how fun and joyous we’ve had previously when we were conducting clinic sessions for our end users before the pandemic.