Welcome to JaGaSolution Resources Centre

How Can

We Help You?

Alternatively, you can also browse on the topics below to find what you are looking for.

Welcome to JaGaSolution Resources Centre

How Can We Help You

Alternatively, you can also browse on the topics below to find what you are looking for.

JaGaApp 2.0 Visitors Management

How to Pre-Register Parcel & Food Delivery?

Click on “Visitors” icon to get started.

Select “Parcel Delivery or “Food Delivery”

Enter your visitor’s details. Click “Next” to confirm the visitor details.

Click “Register Now” to proceed with the visitor registration.

Once registration is completed, click on “View Visitor Details” to view the details.

Note: No QR Code will be generated. The flow may be vary depending on the SOP by your Management.

How to Pre-Register New Visitor?

Click on “Visitors” icon to get started.

Click the “Add New Visitor” button to pre-register new visitor.

Choose a purpose of visit.

Enter your visitor’s details. Click “Next” to confirm the visitor details.

Click “Register Now” to proceed with the visitor registration.

Click “Share QR Code” and share the visitor QR Code to your visitor. 

Note: Certain visitor types are subject to approval by your Management.

Click on the “Upcoming” Tab, you will see all your pre-register visitors’ details.

How to Pre-Register New Visitor (Regular)

Select the recurring frequency, either “Daily” or “Weekly”.

Insert the visit end date and press “Next” to confirm the visitor details.

Click “Register Now” to proceed with the visitor registration.

Click “Share QR Code” and share the visitor QR Code to your visitor. 

Note: Certain visitor types are subject to approval by your Management.

Click on the “Upcoming” Tab, you will see all your pre-register visitors’ details.

TIPS

You will see a VERIFIED ICON besides the name of a verified JaGaID user.

For JaGaID user, you do not need to share visitor QR code as they will use JaGaID QR code for check-in.

How to Create Event?

Click on “Visitors” icon to get started.

Click the “Add New Visitor” button.

Choose “Event” as the visit type.

Enter your event’s details. Click “Next” to proceed.

Confirm your event’s details and click “Create Now”.

Start inviting your guests by clicking on “Invite Now”.

Invite your guests by sharing the unique form link for visitor registration.

How to Approve/Reject your Event's Guests?

You will receive a notification when your guest submits the form.

Click on the “Visitor Details Submission” to view the approval list.

To approve your guest on the list tap on “Accept”.

Press “Ok” to confirm and a QR code will be generated automatically to your guest via email.

How to Report Wrong Visitor?

You will receive a notification when your guest has arrived.

Click on “Report Wrong Visitor” if the visitor details is not correct.

Click on “Submit Report” to send it to your Management.

Click on “Chat with Management Team”.

You can communicate directly with your Management on this issue.

Last updated: January 2024

JaGaApp 2.0 Visitors

How to Pre-Register Parcel & Food Delivery?

Click on “Visitors” icon to get started.

Select “Parcel Delivery or “Food Delivery”.

Enter your visitor’s details. Click “Next” to confirm the visitor details.

Click “Register Now” to proceed with the visitor registration.

Once registration is completed, click on “View Visitor Details” to view the details.

Note: No QR Code will be generated. The flow may be vary depending on the SOP by your Management.

How to Pre-Register New Visitor?

Click on “Visitors” icon to get started.

Click the “Add New Visitor” button to pre-register new visitor.

Choose a purpose of visit.

Enter your visitor’s details. Click “Next” to confirm the visitor details.

Click “Register Now” to proceed with the visitor registration.

Click “Share QR Code” and share the visitor QR Code to your visitor. 

Note: Certain visitor types are subject to approval by your Management.

Click on the “Upcoming” Tab, you will see all your pre-register visitors’ details.

Pre-Register New Visitor (Regular)

Select the recurring frequency, either “Daily” or “Weekly”.

Insert the visit end date and press “Next” to confirm the visitor details.

Click “Register Now” to proceed with the visitor registration.

Click “Share QR Code” and share the visitor QR Code to your visitor. 

Note: Certain visitor types are subject to approval by your Management.

Click on the “Upcoming” Tab, you will see all your pre-register visitors’ details.

TIPS

You will see a VERIFIED ICON besides the name of a verified JaGaID user.

For JaGaID user, you do not need to share visitor QR code as they will use JaGaID QR code for check-in.

How to Create Event?

Click on “Visitors” icon to get started.

Click the “Add New Visitor” button.

Choose “Event” as the visit type.

Enter your event’s details. Click “Next” to proceed.

Confirm your event’s details and click “Create Now”.

Start inviting your guests by clicking on “Invite Now”.

Invite your guests by sharing the unique form link for visitor registration.

How to Approve/Reject your Event's Guests?

You will receive a notification when your guest submits the form.

Click on the “Visitor Details Submission” to view the approval list.

To approve your guest on the list tap on “Accept”.

Press “Ok” to confirm and a QR code will be generated automatically to your guest via email.

How to Report Wrong Visitor?

You will receive a notification when your guest has arrived.

Click on “Report Wrong Visitor” if the visitor details is not correct.

Click on “Submit Report” to send it to your Management.

Click on “Chat with Management Team”.

You can communicate directly with your Management on this issue.

Last updated: February 2024

Explore Other Features

Link Property
My Profile
Market
Emergency Assist
Intercom
Notices
Feedback
Facility Booking
Forms
Billing
JaGaID
Polling

Explore Other Features

Link Property
My Profile
Market
Emergency Assist
Intercom
Notices
Feedback
Facility Booking
Forms
Billing
JaGaID
Polling
JaGa Community Service Terms
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